Privacy Policy


Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Not providing the data will have no consequences. This only applies if no other information is provided in the subsequent processing operations.

“Personal data” is any information relating to an identified or identifiable natural person.


Server log files

You can visit our websites without providing any personal information.

Every time you access our website, usage data is transmitted to us or our web host/IT service provider by your internet browser and stored in protocol data (so-called server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred and the requesting provider.
The processing is carried out on the basis of Article 6(1)(f) GDPR due to our overriding legitimate interest in ensuring the smooth operation of our website and improving our services.

Your data may be transferred to and processed in third countries outside the EU, in particular to Canada and the United States. The EU Commission has issued an adequacy decision for Canada. For the USA, an adequacy decision of the EU Commission is available, the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer takes place on the basis of contractual obligations that are comparable to those of the standard contractual clauses of the EU Commission.


Contact

Controller/Data Protection Officer

Contact us at any time. The controller for data processing is: Moshe Nasav, Mayerbacherstr. 84, 85737 Ismaning Germany, 089/923344990, info@moshiki.com

You can contact our data protection officer directly at: dsb@moshiki.com

Unsolicited contact by the customer via email

If you contact us unsolicited via email, we will only collect your personal data (name, email address, message text) to the extent that you have provided it. The data processing is used to process and respond to your contact request.

If the contact is made in order to carry out pre-contractual measures (e.g. advice on interest in purchasing, preparing an offer) or if it relates to a contract already concluded between you and us, this data processing is carried out on the basis of Article 6(1)(b) GDPR.

If contact is made for other reasons, this data processing is carried out on the basis of Article 6(1)(f) GDPR due to our overriding legitimate interest in processing and answering your enquiry. In this case, you have the right to object at any time, on grounds relating to your particular situation, to this processing of personal data concerning you and carried out on the basis of Article 6(1)(f) GDPR.

We use your e-mail address only to process your request. Your data will then be deleted in compliance with legal retention periods, unless you have consented to further processing and use.


Collection and processing when using the contact form

When using the contact form, we collect your personal data (name, e-mail address, message text) only to the extent provided by you. The data processing is for the purpose of establishing contact.

If the contact is made to carry out pre-contractual measures (e.g. advice on interest in purchasing, preparing an offer) or relates to a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 (1) point b GDPR.

If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6 (1) point f GDPR due to our overriding legitimate interest in processing and answering your enquiry. In this case, you have the right to object, on grounds relating to your particular situation, at any time to this processing of personal data concerning you and carried out on the basis of Article 6(1)(f) GDPR.

We use your e-mail address only to process your request. Your data will then be deleted in compliance with legal retention periods, unless you have consented to further processing and use.


Customer account Orders

Customer account

When you open a customer account, we collect your personal data in the scope given there. The data processing is for the purpose of improving your shopping experience and simplifying the order process. The processing is carried out on the basis of Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time by notifying us without affecting the legality of the processing carried out on the basis of the consent until revocation. Your customer account will then be deleted.

Collection, processing and transfer of personal data in orders

When you submit an order, we only collect and process your personal data insofar as this is necessary for the fulfillment and processing of your order and for the processing of your inquiries. The provision of data is required for the conclusion of the contract. Failure to provide it will result in no contract being concluded. The processing is carried out on the basis of art. 6 (1) lit. b GDPR and is required for the fulfillment of a contract with you.

Your data will be forwarded, for example, to shipping companies, dropshipping or fulfillment providers, payment service providers, service providers for order processing and IT service providers. In all cases, we strictly observe the legal requirements. The scope of the data transfer is limited to a minimum.

Your data may be transferred to and processed in third countries outside the EU, in particular to Canada and the USA. The EU Commission has issued an adequacy decision for Canada. The EU Commission has issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer takes place on the basis of contractual obligations that are comparable to those of the EU Commission's standard contractual clauses.


Advertising


Use of the e-mail address for sending newsletters

We will, independently of the contract processing, use your e-mail address exclusively for our own advertising purposes to send you a newsletter, provided that you have expressly agreed to this. The processing will be carried out on the basis of art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent until revocation. You can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. Your e-mail address will then be removed from the mailing list.


Use of the e-mail address for sending direct mail

We use your e-mail address, which we have received in the context of the sale of a product or service, for the electronic transmission of advertising for our own products or services that are similar to those you have already purchased from us, provided that you have not objected to this use. The provision of the e-mail address is required for the conclusion of the contract. Failure to provide it means that no contract can be concluded. The processing is carried out on the basis of Article 6(1)(f) GDPR due to our overriding legitimate interest in direct advertising. You can object to this use of your e-mail address at any time by notifying us. The contact details for exercising the right to object can be found in the imprint. You can also use the link provided for this purpose in the advertising e-mail. The only costs incurred for this are the transmission costs according to the basic rates.

Shipping service provider

Forwarding of the e-mail address to shipping companies for information on the shipping status

We will forward your e-mail address to the transport company as part of the contract processing, provided that you have expressly agreed to this in the order process. The purpose of the forwarding is to inform you by e-mail about the shipping status. The processing will be carried out on the basis of art. 6 (1) lit. a GDPR with your consent. You can withdraw your consent at any time by contacting us or the transport company without affecting the legality of the processing carried out with your consent up to the withdrawal.

Use of an external merchandise management system

We use an external merchandise management system for order processing. For this purpose, your personal data collected in the course of the order will be transmitted to

Billbee GmbH, Arolser Str. 10, 34477 Twistetal.


The processing of your personal data serves the purpose of fulfilling the contract concluded with you and is carried out on the basis of Art. 6 (1) point b GDPR.

Payment service provider


Use of PayPal

We use the PayPal payment service provided by PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; “PayPal”) on our website. The purpose of the data processing is to enable us to offer you payment via the payment service. When you select and use the PayPal payment option, the data required for payment processing will be transmitted to PayPal to fulfill the contract with you using the selected payment method. This processing is carried out on the basis of Article 6(1)(b) GDPR.


All PayPal transactions are subject to the PayPal Privacy Policy. You can find this at .

Use of PayPal Express

We use the PayPal Express payment service provided by PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; “PayPal”) on our website. The purpose of the data processing is to enable you to make payments using the PayPal Express payment service. To integrate this payment service, it is necessary for PayPal to collect, store and analyze data (e.g. IP address, device type, operating system, browser type, location of your device) when you access the website. Cookies may also be used for this purpose. These cookies enable your browser to be recognized.

The processing of your personal data is based on Art. 6 (1) (f) DSGVO, which allows processing for our overriding legitimate interest in offering a range of different payment methods. You have the right to object to this processing of your personal data at any time for reasons arising from your particular situation.

When you select and use PayPal Express, the data required for payment processing is transmitted to PayPal so that we can fulfill our contract with you using the selected payment method. This processing is carried out on the basis of art. 6 (1) lit. b GDPR. Further information on data processing when using the PayPal Express payment service can be found in the associated data protection declaration at www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE#Updated_PS.


Use of Klarna payment options

We use the payment service of Klarna Bank AB (publ) (Sveavägen 46, 111 34 Stockholm, Sweden; “Klarna”) on our website. When you select and use payment via Klarna, the data required for payment processing is transmitted to Klarna in order to fulfill the contract with you using the selected payment method. This processing is carried out on the basis of Art. 6 (1) point b GDPR.

In this case, cookies may be stored that enable your browser to be recognized. The data processing that takes place on the basis of Art. 6 Para. 1 lit. f GDPR out of our overriding legitimate interest in a customer-oriented offer of various payment methods. You have the right, for reasons that arise from your particular situation, to object to this processing of personal data concerning you at any time.

“Pay Later” (invoice), “Pay Now” (direct debit, credit card, instant transfer), “Financing” (hire purchase)

For individual payment methods such as “Pay Later” (invoice), “Pay Now” (payment by direct debit, credit card, instant transfer), “Financing” (hire purchase), Klarna reserves the right to obtain a credit check based on mathematical-statistical methods using credit reference agencies.

For this purpose, Klarna transmits the personal data required for a credit check, such as first and last name, address, gender, email address, IP address, as well as data related to the order, to a credit agency for the purpose of identity and credit checks and uses the information obtained about the statistical probability of a payment default for a balanced decision on the establishment, execution or termination of the contractual relationship. The credit check may include probability values (score values) that are calculated on the basis of scientifically recognized mathematical-statistical methods and in whose calculation, among other things, address data is included. Your legitimate concerns will be taken into account in accordance with the statutory provisions. The data processing serves the purpose of the credit check for a contract initiation. The processing is carried out on the basis of Article 6(1)(f) GDPR due to our overriding legitimate interest in protection against non-payment if Klarna provides services in advance. You have the right, for reasons arising from your particular situation, to object at any time to the processing of your personal data based on Article 6(1)(f) GDPR by notifying Klarna. The provision of the data is necessary for the conclusion of the contract with the payment method you have requested. Failure to provide the data will mean that the contract cannot be concluded with the payment method you have chosen.

Further information, in particular to which credit reference agencies Klarna passes on your personal data, can be found at .

You can find general information about Klarna at: . Your personal data will be treated by Klarna in accordance with the applicable data protection regulations and in accordance with the information in Klarna's data protection regulations at .

Use of the payment service provider Stripe

We use the payment service Stripe on our website, provided by Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland. The data processing is for the purpose of being able to offer you payment via the payment service. When you select and use Stripe, the data required for payment processing is transmitted to Stripe in order to fulfill the contract with you using the selected payment method. This processing is carried out on the basis of Article 6(1)(b) GDPR.

Stripe reserves the right to obtain credit information from credit reference agencies using mathematical and statistical methods if necessary. For this purpose, Stripe transmits the personal data required for a credit check to a credit agency and uses the information received on the statistical probability of a payment default for a balanced decision on the establishment, execution or termination of the contractual relationship. The credit information may include probability values (score values) that are calculated on the basis of scientifically recognized mathematical-statistical methods and in whose calculation, among other things, address data is included. Your legitimate concerns will be taken into account in accordance with the statutory provisions. The data processing is used for the purpose of a credit check for a contract initiation. The processing is carried out on the basis of Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in protection against non-payment if Stripe provides services in advance.

You have the right, for reasons arising from your particular situation, to object at any time to this processing of personal data concerning you, which is based on Art. 6 para. 1 lit. f DSGVO, by notifying Stripe. The provision of the data is necessary for the conclusion of the contract with the payment method you have requested. Failure to provide the data will mean that the contract cannot be concluded with the payment method you have chosen.

All Stripe transactions are subject to the Stripe Privacy Policy. This can be found at


Cookies

Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on a user's computer system. When a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is visited again.

Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting the appropriate technical settings in your internet browser, you can be notified before cookies are set and decide individually on their acceptance, as well as prevent the storage of cookies and transmission of the data they contain. Cookies that have already been stored can be deleted at any time. However, we would like to point out that if you do this, you may not be able to use all the functions of this website to their full extent.

The following links provide information on how to manage cookies (including how to disable them) in the most popular browsers:

Chrome:
Microsoft Edge:

Mozilla Firefox:

Safari:

Technically necessary cookies

Unless otherwise stated in the data protection declaration below, we only use these technically necessary cookies to make our offer more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognize your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change.

The use of cookies or comparable technologies is based on § 25 para. 2 TDDDG. The processing of your personal data is based on Art. 6 para. 1 lit. f DSGVO out of our overriding legitimate interest in ensuring the optimal functionality of the website as well as a user-friendly and effective design of our offer.

You have the right to object, on grounds relating to your particular situation, at any time to this processing of personal data concerning you.


Analysis Advertising tracking


Use of Google Analytics 4

Our website uses the web analysis service Google Analytics from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “Google”).

The data processing is used for the purpose of analyzing this website and its visitors, as well as for marketing and advertising purposes. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and Internet usage for the website operator.

In doing so, the following information, among other things, can be collected: IP address, date and time of the page view, click path, information about the browser and device you are using, pages visited, referrer URL (website through which you accessed our website), location data, purchase activities. Google may link your data with other data, such as your search history, your personal accounts, your usage data from other devices and all other data Google has about you.

Your IP address is shortened by us on our own servers beforehand. Google only receives pseudonymized data.

Google uses technologies such as cookies, web storage in the browser and tracking pixels that enable an analysis of your use of the website. The use of cookies or comparable technologies is carried out with your consent on the basis of Art. 25 (1) (1) TDDDG in conjunction with Art. 6 (1) (a) GDPR.

The processing of your personal data is carried out with your consent on the basis of Art. 6 (1) lit. a GDPR. You can withdraw your consent at any time without affecting the legality of the processing carried out with your consent up to the withdrawal.

The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. The EU Commission has issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself according to the TADPF and is therefore obliged to comply with European data protection principles. Both Google and US state authorities have access to your data.

For more information about terms of use and data protection, please visit and .


Use of Shopify statistics

We use the statistics and analysis functions of Shopify International Ltd. (Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland; “Shopify”) on our website as part of an order processing. Shopify is a company affiliated with Shopify Inc. (151 O'Connor Street, Ground Floor, Ottawa, Ontario, K2P 2L8, Canada).

The data processing is used for the purpose of analyzing this website and its visitors. To do this, data is stored for marketing and optimization purposes and provided in reports, analyzes and statistics. The following device information, among other things, is collected and processed: information about the web browser, the IP address, the time zone and some of the cookies that are installed on your device. When you navigate the website, information about the web pages or products you view, the referrer URL (the website from which you accessed our website), and information about how you interact with the website is also collected. Technologies such as cookies, web beacons, tags and pixels (electronic files used to collect information about how you navigate the website) are used for this purpose.

Your data may be transferred to and processed in third countries outside the EU, in particular to Canada and the United States. The EU Commission has issued an adequacy decision for Canada. The EU Commission has issued the Trans-Atlantic Data Privacy Framework (TADPF) for the United States. Shopify is not certified under the TADPF. This data transfer is based on contractual obligations comparable to those of the EU Commission's standard contractual clauses.

The use of cookies or comparable technologies is carried out with your consent on the basis of Art. 25 Para. 1 S. 1 TDDDG in conjunction with Art. 6 Para. 1 lit. a GDPR. The processing of your personal data is carried out with your consent on the basis of Art. 6 Para. 1 lit. a GDPR. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent up to the revocation.

You can find more information about data protection at Shopify at , information about the data processing agreement at and information about the cookies used at .

Use of the Meta Pixel

We use the Meta Pixel from Meta Platforms Ireland Limited (4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland; “Meta”) on our website.

We and Meta are jointly responsible for the collection of your data when the service is integrated and for the transmission of this data to Meta. This is based on an agreement between us and Meta regarding the joint processing of personal data, in which the respective responsibilities are defined. The agreement can be accessed at . According to this, we are responsible in particular for fulfilling the information obligations under Articles 13, 14 GDPR, for complying with the security requirements of Article 32 GDPR with regard to the correct technical implementation and configuration of the service, and for complying with the obligations under Articles 33, 34 GDPR, insofar as a personal data breach affects our obligations under the joint processing agreement. Meta is responsible for enabling the rights of data subjects in accordance with Articles 15 - 20 of the GDPR, for complying with the security requirements of Article 32 of the GDPR with regard to the security of the service, and for the obligations under Articles 33, 34 of the GDPR, insofar as a personal data breach affects Meta's obligations under the joint processing agreement.

The application is used to target visitors to the website with interest-based advertising on the social networks Facebook and Instagram. To do this, Meta's remarketing tag was implemented on the website. This tag is used to establish a direct connection to the Meta servers when you visit the website. This transmits to the Meta server which of our pages you have visited. Meta assigns this information to your personal Facebook and/or Instagram user account. When you visit the social networks Facebook or Instagram, you will then be shown personalized, interest-based ads.

The application also serves the purpose of creating conversion statistics. This tells us the total number of users who clicked on one of our ads and were redirected to a page with a conversion tracking tag, as well as what actions were taken after being redirected to this page. However, we do not receive any information that can be used to personally identify users.

Your data may be transmitted to the USA. The EU Commission has issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Meta has certified itself according to the TADPF and is therefore obliged to comply with European data protection principles.

The processing of your personal data is carried out with your consent on the basis of Art. 6 para. 1 lit. a DSGVO. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of your consent up to the revocation.
You can disable the remarketing function “Custom Audiences” here. For more information about Meta's collection and use of the data, your rights in this regard and ways to protect your privacy, please see Meta's privacy policy at https://www.facebook.com/about/privacy/.

Use of Google Ads conversion tracking
We use the online advertising program “Google Ads” on our website and, in this context, conversion tracking (evaluation of visitor actions). Google conversion tracking is an analysis service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; Google).
When you click on an ad placed by Google, a cookie for conversion tracking is stored on your computer. These cookies have a limited validity, do not contain any personal data and are therefore not used for personal identification. If you visit certain pages on our site and the cookie has not yet expired, we and Google can tell that you clicked on the ad and were redirected to this page. Each Google Ads customer receives a different cookie. This means that there is no way that cookies can be tracked across the websites of Ads customers.
The information collected by the conversion cookie is used to generate conversion statistics. This tells us the total number of users who clicked on one of our ads and were redirected to a page with a conversion tracking tag. However, we do not receive any information that could be used to personally identify users.
Your data may be transmitted to Google LLC servers in the United States. The EU Commission has issued an adequacy decision for the United States, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself according to the TADPF and is therefore obliged to comply with European data protection principles.

The use of cookies or comparable technologies is carried out with your consent on the basis of Art. 6 (1) (a) GDPR in conjunction with Art. 25 (1) TDDDG. The processing of your personal data is carried out with your consent on the basis of Art. 6 (1) (a) GDPR. You can withdraw your consent at any time without affecting the legality of the processing carried out with your consent up to the withdrawal.
For more information and to review Google's Data Privacy Declaration, please go to:


Plug-ins and other


Use of Google Tag Manager
Our website uses Google Tag Manager from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “Google”).
This application is used to manage JavaScript tags and HTML tags, which are used in particular to implement tracking and analysis tools. The data processing is used for the purpose of designing and optimizing our website to meet your needs.
The Google Tag Manager itself does not store cookies or process personal data. However, it does enable the triggering of further tags that can collect and process personal data.
You can find more information about the terms of use and data protection here.

Use of Google reCAPTCHA

We use the reCAPTCHA service from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “Google”) on our website. The query is used to distinguish between input by a human and input by automated machine processing. To do this, your input is transmitted to Google and used there. In addition, the IP address and any other data required by Google for the reCAPTCHA service will be transmitted to Google. This data is processed by Google within the European Union and may also be transmitted to Google LLC servers in the United States. The EU Commission has adopted an adequacy decision for the United States, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself according to the TADPF and is therefore obliged to comply with European data protection principles.

The use of cookies or comparable technologies is carried out with your consent on the basis of Art. 6 (1) (a) GDPR. The processing of your personal data is carried out with your consent on the basis of Art. 6 (1) (a) GDPR. You can withdraw your consent at any time without affecting the legality of the processing carried out with your consent up to the withdrawal.

For more information about Google reCAPTCHA and the associated privacy policy, please visit: and .

Use of Google invisible reCAPTCHA

We use the invisible reCAPTCHA service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “Google”) on our website.

This is used to distinguish between input by a human and input by automated machine processing. In the background, Google collects and analyzes usage data that is used by Invisible reCaptcha to distinguish regular users from bots. To do this, your input is transmitted to Google and used there. In addition, the IP address and any other data required by Google for the Invisible reCAPTCHA service will be transmitted to Google.

This data is processed by Google within the European Union and may also be transmitted to Google LLC servers in the United States. The EU Commission has issued an adequacy decision for the United States, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself according to the TADPF and is therefore obliged to comply with European data protection principles.

The use of cookies or comparable technologies is carried out with your consent on the basis of Art. 6 (1) (a) GDPR. The processing of your personal data is carried out with your consent on the basis of Art. 6 (1) (a) GDPR. You can withdraw your consent at any time without affecting the legality of the processing carried out with your consent up to the withdrawal.

For more information about Google reCAPTCHA and the associated privacy policy, please visit: and


Use of YouTube

We use the function for embedding YouTube videos from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “YouTube”) on our website. YouTube is a company affiliated with Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).

The function displays videos stored on YouTube in an iFrame on the website. The “extended data protection mode” option is activated for this. This means that YouTube does not store any information about visitors to the website. Only when you watch a video is information about this transmitted to YouTube and stored there. Your data may be transmitted to the USA. The EU Commission has issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). YouTube has certified itself according to the TADPF and is therefore obliged to comply with European data protection principles.

The use of cookies or comparable technologies is carried out with your consent on the basis of Art. 6 (1) a GDPR in conjunction with Sec. 25 (1) TDDDG. The processing of your personal data is carried out with your consent on the basis of Art. 6 (1) a GDPR. You can withdraw your consent at any time without affecting the legality of the processing carried out with your consent up to the withdrawal.

For more information on the collection and use of data by YouTube and Google, your rights in this regard and options for protecting your privacy, please refer to YouTube's privacy policy at .


Use of Google Fonts

We use Google Fonts from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “Google”) on our website.

The data processing is used for the purpose of a uniform presentation of fonts on our website. To load the fonts, a connection to Google's servers is established when the page is opened. Cookies may be used for this purpose. Among other things, your IP address and information about the browser you are using will be processed and transmitted to Google. This data will not be linked to your Google Account.

Your data may be transmitted to the United States. The EU Commission has issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself according to the TADPF and is therefore obliged to comply with European data protection principles.

The use of cookies or comparable technologies is carried out with your consent on the basis of Art. 6 (1) lit. a GDPR. The processing of your personal data is carried out with your consent on the basis of Art. 6 (1) point a GDPR. You can withdraw your consent at any time without affecting the legality of the processing carried out with your consent up to the withdrawal.

You can find more information on data processing and data protection at and at .

Rights of data subjects and duration of storage


Duration of storage

After complete processing of the contract, the data is initially stored for the duration of the warranty period, then in accordance with legal, in particular tax and commercial, retention periods and then deleted after the deadline, unless you have consented to further processing and use.


Rights of the data subject

If the legal requirements are met, you have the following rights according to Art. 15 to 20 GDPR: Right of access, right to rectification, right to erasure, right to restriction of processing, right to data portability.

In addition, according to Art. 21 (1) GDPR, you have the right to object to processing based on Art. 6 (1) f GDPR, as well as to processing for the purposes of direct marketing.

Right to lodge a complaint with a supervisory authority

Pursuant to Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data is unlawful.


You can lodge a complaint with the supervisory authority responsible for us, which you can contact using the following details:

Bavarian Data Protection Authority (BayLDA)
Promenade 18
91522 Ansbach
Tel.: +49 981 1800930
Fax: +49 981 180093800
E-Mail: poststelle@lda.bayern.de

Right to object

If the personal data processing listed here is based on our legitimate interest in accordance with Art. 6 (1) point f GDPR, you have the right to object to this processing at any time with effect for the future for reasons arising from your particular situation.

Once the objection has been made, the processing of the data concerned will be terminated, unless we can prove compelling reasons for the processing worthy of protection, which outweigh your interests, rights and freedoms, or if the processing serves the assertion, exercise or defense of legal claims.


If the personal data processing is carried out for the purposes of direct mail, you can object to this processing at any time by notifying us. Once the objection has been made, we will stop processing the data concerned for the purpose of direct mail.

last updated: October 22, 2024